Pika88 is committed to protecting the privacy of all players who use our platform. This Privacy Policy explains in plain terms what personal data we collect, why we collect it, how it is used, who we share it with, and what your rights are as a data subject. We take these obligations seriously and comply with applicable international data protection standards.
Last Updated: 1 January 2026These six cards summarise our core privacy commitments. The full legal detail is in the sections below — please read all clauses carefully.
We collect only the data strictly necessary for account registration, KYC compliance, payment processing, and the provision of our gaming services. Nothing more.
All personal data is stored on encrypted servers protected by industry-standard security controls. Pika88 employs 256-bit SSL encryption across all data transmissions on the platform.
Pika88 does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your information is used solely for platform operations.
You have the right to access, correct, port, restrict, and request deletion of your personal data. These rights can be exercised at any time by contacting our support team.
We use cookies and similar tracking technologies solely to support platform functionality, session management, and analytics. You can manage cookie preferences through your browser settings.
We retain personal data only for as long as required by applicable law and our operational obligations. Data no longer required is securely deleted or anonymised in accordance with our retention schedule.
This Privacy Policy applies to all users of the pika88 platform, accessible at pika88.cam, operated by Pika88 Ltd. ("pika88", "we", "our", "us"). It governs the collection, storage, use, and disclosure of personal data provided by users ("you", "your") in connection with your use of the Platform and all associated services.
Pika88 serves players across Malaysia including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam. We recognise that the privacy of our players is a fundamental right and we are committed to handling your personal data with transparency, care, and in compliance with applicable international data protection standards.
By registering an account on the pika88 platform or by using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any aspect of this Policy, please discontinue use of the Platform and contact our support team to close your account.
This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gambling Policy, both of which form part of your agreement with pika88.
The following definitions apply throughout this Privacy Policy:
The Data Controller responsible for your personal data is Pika88 Ltd., operator of the pika88 online gaming platform atika88.cam. Pika88 Ltd. is incorporated and operates under international jurisdiction pursuant to its online gaming licensing arrangements.
For any data protection enquiries, requests to exercise your data rights, or concerns about this Privacy Policy, please contact our Data Protection team via our24/7 live chat support or by email at the address listed in Section 16 of this Policy.
Malaysian Users: Pika88 processes the personal data of Malaysian users in accordance with international data protection standards. While Malaysia's Personal Data Protection Act 2010 (PDPA) primarily governs domestic data processors, pika88 voluntarily aligns its data handling practices with the principles of the PDPA — including data minimisation, purpose limitation, and data subject rights — as a matter of good practice and respect for our Malaysian player community.
Pika88 collects personal data through the following channels and activities:
4.1 Data Provided Directly by You
4.2 Data Collected Automatically
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Name, date of birth, MyKad / passport number | You (registration / KYC) |
| Contact Data | Email address, phone number, home address | You (registration) |
| Financial Data | E-wallet references, bank account details, crypto addresses | You (cashier) |
| Transaction Data | Deposits, withdrawals, bet history, bonus claims | Platform (automated) |
| Technical Data | IP address, device ID, browser, OS | Platform (automated) |
| Communications Data | Live chat transcripts, support emails | You (support interactions) |
Pika88 uses the personal data we collect for the following purposes:
Pika88 processes your personal data on the following legal bases under applicable international data protection frameworks:
Pika88 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share personal data only in the following limited circumstances:
Important: All third-party Data Processors engaged by pika88 are contractually required to process personal data solely for the specified purpose, maintain appropriate security standards, and not share data further without authorisation. Pika88 maintains a register of all Data Processors and reviews these arrangements regularly.
As an international online gaming platform serving players in Malaysia and other jurisdictions, pika88 may transfer and store your personal data on servers located outside Malaysia. This includes transfers to countries where pika88's hosting infrastructure, payment processors, and game providers operate.
Where personal data is transferred internationally, pika88 takes steps to ensure that an adequate level of data protection is maintained through contractual safeguards, including standard contractual clauses, binding corporate rules, or equivalent mechanisms recognised under applicable data protection frameworks.
Your Acknowledgement: By registering an account with pika88, you acknowledge and consent to the transfer of your personal data to servers and processors located outside Malaysia, as described in this section. Such transfers are conducted in accordance with the principles set out in this Privacy Policy.
Pika88 uses cookies and similar tracking technologies (including local storage and session tokens) on the Platform. Cookies are small data files placed on your device when you visit our website. They serve the following purposes:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security functions. Cannot be disabled without affecting core Platform functionality. | Session |
| Functional | Remembering user preferences such as language, display settings, and previously selected payment methods. | Up to 12 months |
| Analytics | Aggregated usage analytics to understand how players interact with the Platform, identify errors, and improve performance. Data is anonymised where possible. | Up to 24 months |
| Marketing | Where consent is given, cookies used to deliver relevant promotional content and track campaign effectiveness. Activated by consent only. | Up to 90 days |
You can manage or delete cookies at any time through your browser settings. Note that disabling strictly necessary cookies will impair the functionality of the Platform. Withdrawing consent for analytics or marketing cookies does not affect your ability to use core Platform features.
Pika88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our operating licence obligations.
On expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that renders it non-attributable to any individual. Anonymised, aggregated data may be retained indefinitely for analytics and platform improvement purposes.
Subject to applicable law and the limitations necessary to comply with our legal obligations, you have the following rights in respect of your personal data held by pika88:
Request a copy of the personal data pika88 holds about you (a Subject Access Request). We will respond within 30 days of a verified request.
Request correction of any inaccurate or incomplete personal data held on your account. You may also update certain information directly via your account settings.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations which may prevent full erasure.
Request that pika88 temporarily restrict processing of your data while a dispute about accuracy or the lawfulness of processing is being investigated.
Request a copy of the data you have provided to pika88 in a structured, machine-readable format, where technically feasible and legally permissible.
Object to processing based on pika88's legitimate interests, including profiling for marketing purposes. You may also withdraw marketing consent at any time.
How to Exercise Your Rights: To submit a data rights request, contact our support team via24/7 live chat or the email address listed in Section 16. We will verify your identity before processing any request and aim to respond within 30 calendar days. Complex requests may require up to 90 days — we will notify you if this is the case. Exercising your rights is free of charge in most circumstances.
The pika88 Platform is strictly intended for adults aged21 years and above. We do not knowingly collect, process, or store personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person below the minimum age requirement, we will immediately suspend the associated account, void any winings, and permanently delete all personal data collected.
Parental Responsibility: Pika88 strongly encourages parents and guardians to maintain supervision of minors' internet activity and to use appropriate parental control software. If you believe a minor may have accessed or registered on the pika88 Platform using your details, please contact our support team immediately.
Pika88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These include:
Your Responsibility: While pika88 takes all reasonable steps to protect your data, the security of your account also depends on you keeping your login credentials confidential. Pika88 will never ask for your password. If you suspect your account has been compromised, contact our support team immediately and change your password.
The pika88 Platform may reference or interact with third-party payment services (such as Touch 'n Go eWallet, Boost, Maybank, CIMB, DuitNow) in the course of processing your transactions. Once you leave the pika88 Platform to interact with a third-party payment interface or service, that provider's own privacy policy governs the handling of your data. Pika88 is not responsible for the privacy practices of third-party services and encourages you to review their policies before submitting any personal data directly to those providers.
Pika88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. Material changes will be communicated to registered users via the email address associated with their account, reasonable notice before the changes take effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the pika88 Platform following any update to this Policy constitutes your acceptance of the revised terms.
For any privacy-related enquiries, data rights requests, or concerns about this Privacy Policy, please contact our Data Protection team through the following channels:
Our support team operates in English and is available year-round, including Malaysian public holidays, to assist players across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and beyond.
If you have questions about how pika88 handles your personal data, or wish to exercise any of your data rights, our support team is available around the clock. Alternatively, visit our homepage or FAQ for more information about the Platform.
For players aged 21 and above only. Play responsibly. pika88 operates under international licensing.